Instructing us to recover rent arrears couldn’t be easier. Just complete a Distress Warrant ­ a simple form, available on this website ­ fax it back to us or submit it electronically and we’ll get the process under way. It really is that easy. You don’t need permission from any court or solicitor, so there’s no reason to delay.

Once you have instructed us to act, we’ll set up a secure Online file to record progress with your case, and we’ll give you login details to enable you to have real-time access to what’s going on. Simply log on to the website at any stage in the process for a progress report, or call us for an update ­ we’re always happy to help.

We aim to respond rapidly to your request. In most cases we will visit the debtor within two working days of receiving your instruction to act, and invariably we secure recovery of all the arrears within hours of that very first visit. We then pay you without delay. Even with a BACS payment, you’ll often see the outstanding amount in your bank account just five working days after instructing us ­ and all at no cost to you.